This Privacy Policy describes how GetDialed ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://getdialed.ai (the "Site") or submit information through our forms (e.g., contact or lead submission forms). We are committed to protecting your privacy and only collect information necessary to provide our services and contact potential leads.
By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
We collect the following types of personal information when you interact with our Site:
- Contact Information: Email address, phone number (including for SMS), full name, company name, job title, and other details you provide via forms (e.g., lead inquiries or sign-ups).
- Usage Data: Automatically collected information such as IP address, browser type, device information, pages visited, and time spent on the Site (via cookies or similar technologies).
- Other Information: Any additional details you voluntarily provide, such as messages in contact forms.
We do not collect sensitive personal information (e.g., health data, financial details) unless explicitly provided and necessary.
2. How We Use Your Information
We use your information for legitimate business purposes, including:
- Responding to your inquiries and contacting you as a lead (e.g., via email, phone, or SMS).
- Improving our Site and services.
- Sending promotional communications about our offerings (with opt-out options).
- Preventing fraud, ensuring security, and complying with legal obligations.
We will not use your information for any other purpose without your consent.
3. SMS / Text Message Notifications
If you opt in to receive text message notifications from GetDialed (such as account alerts and workflow status notifications), we collect and store your mobile phone number, your consent record (including the date, time, and method of opt-in), and the delivery status of messages we send you.
We will not share your mobile phone number or SMS opt-in consent with any third party or affiliate for their marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from any sharing described elsewhere in this policy; this information will not be shared with, sold to, or transferred to any third party, except to our SMS service providers acting on our behalf solely to deliver the messages you requested, or as required by law.
You may opt out of text messages at any time by replying STOP to any message, or by updating your notification preferences in your GetDialed account. Reply HELP to any message or email support@getdialed.ai for assistance. Message frequency varies. Message and data rates may apply.
4. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only in these limited cases:
- With service providers (e.g., email delivery tools) who help us operate the Site, bound by strict confidentiality.
- To comply with legal requirements, enforce our policies, or protect rights/safety.
- In the event of a business transfer (e.g., merger), with notice to you.
Notwithstanding anything else in this section, mobile phone numbers and SMS consent collected for text message notifications are never shared with third parties or affiliates for marketing or promotional purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information (e.g., encryption, access controls). However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
The Site uses cookies (small data files) for functionality, analytics, and preferences. You can manage cookies via your browser settings. We do not use third-party trackers for advertising.
7. Your Rights and Choices
Depending on your location (e.g., under CCPA for California residents), you may have rights to:
- Access, correct, or delete your information.
- Opt out of certain uses (e.g., marketing emails—click "unsubscribe" or reply "STOP" to SMS).
- Request data portability.
To exercise rights, email us at legal@getdialed.ai. We respond within 45 days.
8. Children's Privacy
The Site is not intended for children under 13. We do not knowingly collect data from minors.
9. International Transfers
If you are outside the US, your information may be transferred to and processed in the US, where privacy laws may differ. We ensure adequate protections.
10. Retention
We retain your information as long as needed for our purposes (e.g., 2 years for leads) or legal requirements, then securely delete it.
11. Changes to This Policy
We may update this Policy; changes will be posted here with the updated date. Continued use constitutes acceptance.
12. Contact Us
Questions? Email legal@getdialed.ai.